Our call for sessions for our 2014 conference is now open. If you’d like to propose a session topic and/or speaker, please apply here. We will announce our 2014 sessions as they are finalized.

Greg Moran, Founder and CEO of zoomcar.in

How to (not) upset your customers.

Providing excellent customer service is something more often said than actually done. Over the first year and a half of Zoomcar's existence in Bangalore, Greg and his team have learned -- sometimes the hard way -- how important good customer service is. Greg will share some examples of great and not-so-great customer service experiences at Zoomcar. Greg will then show you how to integrate their best customer service practices into your startup.

Deepesh Agarwal, CEO of MoveInSync

Keeping the wheels from falling off.

Deepesh's first startup, RideInSync, was in trouble. His carpooling service was having a difficult time finding enough people who were willing to carpool. Facing the prospect of shutting the company down and going back to a corporate job, he had a chance encounter with an executive from Amazon India which caused him to rethink his company.